If you have any questions check our page as your question may already be answered.
Q1: Do I have to clean my shoes? Yes, for our products to work properly, the shoe must be clean of any previous polishes.
Q2: Do I have to take off original coloring? No, just be sure to remove any previously applied polishes.
Q3: How do I remove your products? Use an old rag and acetone which is contained in finger nail polish remover. No need to go past the original coloring.
Q4: What happens if cracking appears? The shoe or boot was not properly cleaned, be sure to straighten out any bends to clean in between the creases.
Q5: Can I use Ultra Shine over Shape Up? Yes, we do recommend it, especially if you did not get the shine desired.
Q6: Will your products cover scuffs? Yes, for minor scuffs and scratches our products work very well.
Q7: How long will it take before I can wear my shoes? You can wear you shoes within 2-3 minutes of finishing.
Q8: How long does it take to receive my order? We ship out orders the very next day you submit it, usually 3-5 days.
Q9: Do I have to redo my shoes if they get dirty or muddy? No, simply clean them off with a wet cloth and the shine is still there.
Q10: How long does each application last? Depending on the user wear usually about 2-3 weeks.
Q11: How long does it take to shine my shoes? With a little practice, no longer than 10 minutes.
Q12: What can I use to remove excess buildup? Acetone, which is contained in finger nail polish remover.
Q13: Do we ship internationally? Yes, we do ship internationally.
Should you have anymore questions we will be glad to answer them and post them to our website.